Terms of Service
Last updated: July 13, 2026
These terms govern your use of softworkstrading.com and, together with your engagement agreement, any services you purchase from Softworks Trading Company LLC, a Wyoming limited liability company (the "Company", "we", "us"). The Company operates multiple service lines and units, including software and AI consulting, media and video production, and trading services. By using the site, accepting these terms at checkout, or purchasing services under Engagement Terms that reference them, you accept these terms as posted at that time.
The site
This site describes the company and provides a way to contact us. Its content is provided for general information only and does not constitute an offer, a solicitation, or advice of any kind.
The concierge chat
- The chat is an automated assistant. Its responses are generated by a language model and may contain errors.
- Nothing the chat says is a commitment, a quotation, an offer, or financial, investment, legal, or tax advice.
- Binding statements come only from authorized representatives of the company in writing.
Client engagements
We deliver services under a written engagement: a signed agreement, an accepted proposal or statement of work, or an invoice describing the work, in each case accepted by both parties (together, the "Engagement Terms"). Each engagement defines its own scope, deliverables, schedule, and fees. If documents conflict, a signed agreement controls over an accepted proposal or statement of work, which controls over an invoice, and all Engagement Terms control over these terms, which fill any gaps.
Fees and payment
- Fees and payment schedules are stated in the Engagement Terms and on each invoice. Unless an invoice says otherwise, payment is due on receipt.
- Engagements may be billed in phases or milestones. Each phase is invoiced separately, and we may pause work on later phases until earlier invoices are paid. Neither party is obliged to proceed to a later phase that has not been commissioned under the Engagement Terms.
- Overdue amounts may accrue interest at 1.5% per month or the highest rate permitted by law, whichever is lower, and we may suspend work until the account is current.
- Fees are exclusive of taxes. You are responsible for any sales, use, or similar taxes arising from the engagement, other than taxes on our income.
- Payments are processed by third-party payment providers, including Stripe. Your use of their checkout is also subject to their terms.
Refunds, cancellation, and chargebacks
- Deposits and fees for work already performed or phases already delivered are earned when the work is done and are non-refundable unless the Engagement Terms say otherwise.
- Either party may cancel an engagement as set out in its Engagement Terms. On cancellation you remain responsible for fees for work performed up to the effective date of cancellation, and we will refund any prepayment that exceeds the work performed.
- If you believe a charge is incorrect, contact us promptly so we can investigate and put it right. Nothing in these terms limits any dispute or chargeback rights available to you under applicable law or card-network rules; you agree to provide accurate information in any payment dispute.
Deliverables, acceptance, and revisions
- Deliverables are provided as described in the Engagement Terms, including any stated number of revision rounds.
- Unless the Engagement Terms say otherwise, a deliverable is deemed accepted when you approve it in writing, use it commercially, or raise no written objection within ten (10) days of delivery, whichever comes first. If you notify us in writing within that window that a deliverable materially fails to meet the agreed scope, we will correct it and resubmit it.
- Requests outside the agreed scope are handled as a change: we will quote them before doing the work.
Ownership of work product
- On full payment for the applicable phase or engagement, the final deliverables identified in the Engagement Terms are assigned or licensed to you as those terms provide; if they are silent, you receive ownership of the final deliverables.
- We retain all pre-existing materials, tools, templates, workflows, models, and general know-how used to produce the deliverables, and grant you the license needed to use the deliverables as intended. Third-party, stock, and open-source materials included in a deliverable remain under their own licenses, which we will identify on request.
- Unless the Engagement Terms say otherwise, and subject to the Confidentiality section below, we may reference the engagement and display excerpts of delivered work in our portfolio and marketing.
Confidentiality
Each party will protect the other's non-public business information received during an engagement, use it only for the engagement, and not disclose it to third parties except to advisers and contractors bound by equivalent obligations or where required by law.
Acceptable use
Do not misuse the site: no attempts to disrupt it, probe it for vulnerabilities, scrape it at volume, or use the chat for unlawful purposes. We may limit or block access to protect the service.
Intellectual property in site content
The site and its content belong to Softworks Trading Company LLC or its licensors. You may not reproduce them without permission, except as permitted by law.
Warranties and limitation of liability
We perform services with reasonable skill and care. Except as stated in the Engagement Terms, the site and services are provided as is, without other warranties of any kind. To the fullest extent permitted by law, our total liability arising out of an engagement is limited to the fees you paid for that engagement, and neither party is liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited by law.
Termination
Either party may terminate an engagement on written notice if the other materially breaches it and does not cure the breach within fourteen (14) days of notice. On termination you pay for work performed through the termination date, and each party returns or deletes the other's confidential information on request.
Governing law
These terms are governed by the laws of the State of Wyoming, without regard to conflict of law rules. Any dispute that the parties cannot resolve informally will be brought in the state or federal courts located in Wyoming, and each party consents to their jurisdiction.
Changes
We may update these terms from time to time and will post the current version on this page with its effective date. Changes do not apply retroactively to an engagement already in progress unless both parties agree.
Contact
Questions about these terms may be raised through the feedback form on the homepage or in the site chat.